Use cases

Resolve 60% of support tickets — without a single human touch

Your AI agent handles FAQs, order issues, refunds, and account questions around the clock. Your team focuses on what only humans can do.

Teams are stretched thinner than ever

67% of customers prefer resolving issues without waiting on phone or email — yet most knowledge still lives in static PDFs. Mozo turns that content into an agent that works 24/7.

Knowledge sync

Index web, docs, and drives so answers stay synced with shipping product.

Human hand-off

Route high-risk conversations to Zendesk or Intercom with full transcript context.

Operational actions

Call secure APIs for refunds, account updates, and ticket creation automatically.

Case snapshot

Before: 6h average response · After: under 5 minutes — placeholder metrics

View case hub →