Settings & Account

Open Dashboard → Settings for account-level options.

Account

• Change email — a confirmation link is sent to your new address via email

Webhooks

Configure outbound webhooks so an external system is notified when:

• A new lead is captured (lead.created)
• A visitor is escalated to a human (conversation.handover_requested), when Human Handover is enabled on the agent

For each webhook:

• URL — where Mozo sends the POST request
• Secret (optional) — used to sign the payload with an HMAC-SHA256 signature, sent as the X-Mozo-Signature header, so you can verify requests actually came from Mozo
• Enable/disable, test, and delete actions

See Webhooks Reference for payload formats and signature verification. For the operator side of handover, see Human Handover.

Other links

This page also links to Organization & Team settings and includes a sign-out action.