Introduction
What Mozo is, how it's organized, and the core concepts you'll see throughout these docs.
Mozo is a platform for building AI agents that are trained on your own content — documents, websites, and Q&A pairs — and then deployed to your website as a chat widget or a standalone hosted page. Each agent uses retrieval-augmented generation (RAG) to answer questions using only the material you've trained it on, and can optionally call your own APIs or notify your team during a conversation.
This section explains the core concepts used everywhere else in these docs.
Core concepts
Terminology
The words "agent", "organization", and "plan" show up constantly in the dashboard and in these docs. Understanding them up front makes everything else easier to follow.
Agent
An agent is a single configured AI assistant: a name, a model, a system prompt, its own training data, and its own deployment settings (widget styling, hosted page, security rules, custom actions). Most work in Mozo happens inside an agent's settings pages, reachable from Dashboard → Agents.
Organization
Every account belongs to an organization (workspace). Organizations can have multiple members with different roles (owner, admin, member, viewer), and billing, plan, and usage limits are tracked at the organization level. See Organization & Team.
Plan
Mozo has three subscription plans — Free, Pro, and Business — that determine how many agents you can create, how many messages you can send per month, how much training data you can store, and which AI models are available. See Plans & Limits Reference for the full table.
Training data
Training data is the material an agent learns from: uploaded files, crawled website pages, pasted text snippets, and manually written Q&A pairs. When you process a source, its content is chunked and embedded into a vector index that the agent searches at answer time. See Training Your Agent.
Deployment surfaces
Once an agent is trained, you can put it in front of visitors in two ways:
- Embed widget — a floating chat bubble you add to any website with a small script tag or an iframe. See Embed Widget.
- Hosted page — a full-page, ChatGPT-style chat experience at a shareable Mozo URL
(
/chat/{agentId}), with no code required. See Hosted Page.
What's in these docs
- Building & Training Agents — the agent creation wizard, all four training data types, and the playground for testing.
- Automating & Extending — custom actions (function calling) and lead capture.
- Deploying Your Agent — the embed widget, hosted page, and security settings.
- Insights — conversation history, geo analytics, and sentiment analysis.
- Team & Account — organization membership, account settings, and billing.
- Admin Guide — for platform administrators only: user management, model configuration, plan overrides, and data deletion.
- Developer Reference — technical detail for embedding the widget and integrating with actions and webhooks.
Ready to build your first agent? Continue to the Quickstart.